GENERAL FAQS

General tips, tricks and other tutorials to help you better manage your website.

My website is down or not accessible. How can I resolve this?

If you are unable to view your website, your IP address may have been temporarily blocked, or your website may be having a temporary issue for everyone. Read instructions below to get this resolved. STEP 1 - ARE YOU BLOCKED? The first step is to determine if the issue is just for...

Instructions for providing stock photos

If you are providing photos for your website development, here are a few tips. Any photos you have taken, ensure they are a minimum of 1000X1000 pixels if possible. It's easier for us to shrink down photos as needed, but we cannot upscale them. If you are unsure how to...

Adding Admin Users Into Google Analytics.

For some of our SEO related services, it requires that we have access to your google analytics account for your domain. Here is a quick overview of how to add us to your domain analytics "property": STEP 1: Click [here] to go to google analytics page, then on...

How do I upload a facebook cover video?

1. Login to your facebook account. 2. On the top right click on the drop down arrow and select your facebook business page. 3. Mouse over your cover photo area and click the "change cover" button. 4. Click on the "Upload Photo/Video" option. 5. Select your provided video and wait for it to upload. 6....

How do I find my IP address?

It's as easy as going to google.com or the search engine of your choice, and typing in "what is my ip" and then clicking search. Reasons for needing my IP address: There are various reasons why you, or our team, may need your IP address. Common reasons include: Your cannot view your...

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