The best way to find out your computer and browser information for troubleshooting various issues, is by visiting the website below:
https://www.whatsmybrowser.org/
This website gives you, and anyone who is helping you to troubleshoot problems, the most important information about your computer and the web browser you are currently using.
Simply visit the site above, then click the green COPY button, and paste it back into an email, or txt message.
