GENERAL FAQS

General tips, tricks and other tutorials to help you better manage your website.

My website is down or not accessible. How can I resolve this?

If you are unable to view your website, your IP address may have been temporarily blocked, or your website may be having a temporary issue for everyone. Read instructions below to get this resolved. STEP 1 - ARE YOU BLOCKED? The first step is to determine if the issue is just for you, or everyone cannot view your website. 1. Are you able...

Instructions for providing stock photos

If you are providing photos for your website development, here are a few tips. Any photos you have taken, ensure they are a minimum of 1000X1000 pixels if possible. It's easier for us to shrink down photos as needed, but we cannot upscale them. If you are unsure how to tell what size they are, send us a single photo...

Adding Admin Users Into Google Analytics.

For some of our SEO related services, it requires that we have access to your google analytics account for your domain. Here is a quick overview of how to add us to your domain analytics "property": STEP 1: Click [here] to go to google analytics page, then on top right click SIGN-ON, then ANALYTICS. STEP 2: From the top...

How do I upload a facebook cover video?

1. Login to your facebook account. 2. On the top right click on the drop down arrow and select your facebook business page. 3. Mouse over your cover photo area and click the "change cover" button. 4. Click on the "Upload Photo/Video" option. 5. Select your provided video and wait for it to upload. 6. Click NEXT then PUBLISH button. 7. Done! https://tppwebsolutions.com/wp-content/uploads/instructions-fbvideoupload.mp4 Additional FAQs Q: What are...

What’s the best way to find my computer / browser information, for troubleshooting?

The best way to find out your computer and browser information for troubleshooting various issues, is by visiting the website below: https://www.whatsmybrowser.org/ This website gives you, and anyone who is helping you to troubleshoot problems, the most important information about your computer and the web browser you are currently using. Simply visit the site above, then click the green COPY...

How do I find my IP address?

It's as easy as going to google.com or the search engine of your choice, and typing in "what is my ip" and then clicking search. Reasons for needing my IP address: There are various reasons why you, or our team, may need your IP address. Common reasons include: Your cannot view your website and / or are getting email errors, and we...

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